CTI can help boost your bottom line with our trusted strategic debt collection and back office support solutions.

With honed efficiency and fully-compliant performance, CTI has surpassed expectations by consistently delivering on our promise of maximum recovery, superior back office solutions and customer-focused service for over 60 years.

Our industry-leading qualifications include:

  • Over 60 years of proven collections expertise
  • Large enough to meet any challenges yet nimble enough to quickly adapt to your changing needs
  • Strict compliance far beyond legal requirements
  • Perfected skip tracing expertise for faster, higher revenue recovery
  • Premium back office solutions for an exhaustive array of available reports and data
  • Unparalleled personal support through a dedicated collections and client services team
  • Highly competitive fees to maximize revenue recovery
  • Peak operational efficiency using cutting-edge collection technologies
  • Maximum data security ensured by state-of-the-art software, network, physical and process protection safeguards and monitoring
  • Respectful recovery professionals who work to identify repayment options customized to each individual’s circumstances
  • Professional qualifications:
    • FISMA Compliance
    • Association of Credit and Collection Professionals (ACA International)
    • Better Business Bureau (BBB) A+ Rating
    • General Services Administration (GSA)
    • California Association of Collectors under General Services Administration (GSA)

Advantages & Benefits

The CTI Advantage Your Benefit
Custom-designed collection program Program tailored to your requirements to maximize efficiency and recovery
Superior skip tracing Faster location of your consumers to more quickly resolve their balances
Proven telephone messaging and correspondence Faster and higher resolution rates
Tactical account allocation for optimal collection representation workload Effectiveness of liquidation efforts
Low representative-to-supervisor ratio Increased productivity; exceptional quality assurance
Call recording and monitoring Compliance, record keeping, and quality assurance
The CTI Pledge – Committed. Compliant. Customer Focused.
  • Detailed attention to every account
  • Following the highest compliance and ethics standards in the industry
  • Soaring beyond your expectations with our dedicated customer service team

Focused Innovative Solutions that “Make a Difference” for our Clients

Through Creative Ideas, Innovation & Sheer Determination