Collection Privacy and Security Commitment; Agreement to Privacy and Security Notice
Notice was last updated August 25, 2016, and CTI reserves the right to update and change Notice at any time with any updates or changes to be published on the CTI website. By using the CTI website, you agree to Notice stated here. If you do not agree to Notice, do not enter or use this site.
Types of Information Collected
The types of personal information we collect and share with our clients depends on the type of service we are providing our clients and/or the kind of contact you have with us. The information can include the following:
- Name, address, telephone number and/or place of employment
- Social Security number and/or a date of birth
- Account information (e.g. balance, transaction and payment history)
- Financial information (e.g. income, assets, expenses and liabilities)
- Payment information (e.g. banking information, credit card number and billing address)
- Sources of Information
We collect personal information from a variety of sources including:
- Our creditor clients and the information provided to them by their consumer customers
- Your correspondence, communications, transactions and/or contacts with us, whether done by phone, mail, email or our website
- Third parties, such as consumer reporting agencies or individuals contacted during skip tracing activities
- Our extensive research conducted through public databases and information found on the Internet
How We Use This Information
All financial companies need to share consumers’ personal information to run their everyday business. CTI is a debt collection agency, and any information we obtain may be used to collect debts on behalf of our clients. CTI may choose to share information for other lawful purposes, such as:
- Complying with a subpoena, court order or other legal process
- Responding to a request by or on behalf of any local, state, federal or other government agency
- As permitted or required by the federal Fair Debt Collection Practices Act or other applicable laws and regulations
How this Information is Not Used
CTI does not share your information with any financial or non-financial companies to advertise or market products and services to you. CTI does not partner with or have any such agreements with any companies.
What CTI Does to Protect Your Privacy and Secure Information Collected
To protect your personal information from unauthorized access, use, alteration or disclosure, we use security measures that strictly comply with federal law. These measures include physical, electronic and procedural safeguards, such as computer safeguards, encrypted and password-protected files/documents, computer firewalls and physically secure buildings.
CTI employees may only access your information when required in their course of work. Our employees have been trained and are expected to safeguard your information at all times. Employees who do not adhere to our privacy and security policies and procedures are subject to appropriate disciplinary action, up to and including termination.
We require companies that work for us or provide services to us to protect your information in the same ways, and require them to limit their use to the specific purpose for which it was shared. In addition to the measures CTI takes to protect your privacy and information, you may have other privacy protections under state laws.
Although CTI takes strong measures to ensure the security of information sent over the Internet, by email or using our online system and website, data may still be susceptible to interception or hacking. As a result, CTI cannot be held responsible for such unauthorized interception or access or guarantee the security of such information.
Collection and Use of Non-Personal Information
CTI may also collect non-personal website visitor data such as
- Unique device identifier and referrer URL
- Browser types and operating systems
- Information regarding your activities on Site including page(s) accessed, frequency of visits and time spent on each page
- Details of how you use our services on Site, including search queries
Generally this information is aggregated and presented in statistical reports with no identification of individuals and used primarily for website improvements.
CTI may use “cookies” and similar technologies to help recognize and better serve Site visitors. Cookies are small files that contain information sent by a website that are saved on your computer’s hard drive. You may delete cookies from your computer or set your browser to reject cookies. However, doing so may limit some functionalities of Site.
If you think our information is incorrect or incomplete or if you want to comment on Notice, please mail us at:
Collection Technology, Inc.
10801 6th St., Suite 200
Rancho Cucamonga, CA 91730
For the terms and conditions of use of the CTI website, including ownership, disclosures, trademark and copyright information, and prohibited use, see Terms and Conditions of Use on this website.